Experience needed: Exp Person
Salary: Not negotiable
Openings: Not negotiable
Qualification: Commerce (or) Business Management (or) Administration (or) Bachelor’s degree is required
Job Location: Bangalore
Category of industry: BPO
Employee Role: Client Support Analyst
Skills needed: Good Business Writing Skills
Job platform:
- Good Business Writing Skills
- Good understanding of Finance and stock Market.
- Primary role is to work with real time Equity/Commodity traders, Portfolio Managers from various brokerage houses and Global Banks to assist with navigation, customizing Thomson Reuters products and also assisting with data search and identifying any data errors, This could entail escalating the problem to a "2nd level" support group or the technical support desk.
- Expertise to Interpret and analyze the trading requirements and provide right resolutions and workarounds in specific situations.
- Help Customers realize full potential of the application and provide recommendations & solution to maximize application utilization.
- Recommend Technical and Fundamental analysis through our highly intuitive charting tools using TR Products.
- Recommend solutions to customer application questions with regards to navigation, functionality, content, data quality & entitlements using TR Products.
- Interact with various Thomson Reuters departments(Technical Support, Content, entitlements, feed support, sales, training) to resolve client questions/problems.
- Closely work with Account Managers, Relationship Managers and Technical Account Managers.
Contact Details:
Name of the company: Thomson Reuters
Whom to Contact: HR
Website: www.thomsonreuters.com
Click Here To Apply
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