Experience needed: 5-8years
Salary: Not negotiable
Openings: Not negotiable
Qualification: UG or PG or Doctrate
Job Location: Bangalore
Category of industry: IT-Software/Software Services
Employee Role: Software Developer
Skills needed: Not negotiable
Job platform:
Take ownership for trouble tickets, from initial investigation through to resolution and closure with high level IT Support functions as appropriate.
Ensure the customer satisfaction of the internal customers, be responsive, timely and accurately solve their issues, with the superior service mind-set.
Lead to analyze the root causes of the tool issues, recommend on-going development and improvement of the CRM Support process to improve the productivity and lead through the implementation Represent the Support function on cross-functional project teams to deliver the L1 support service.
Name of the company: Technosoft Global Services Pvt Ltd
Whom to Contact: Sravani
Email: sravani.c@technosoftcorp.com
Website: www.technosoftcorp.com
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